FAQ-000541 - Custom Settings and Configuration Security / Security Review and Compliance

Current Status:VALID_RESPONSEErrorUnable to AnswerSuggests Case

Current FAQ

Question
How do I properly document that certain data storage is necessary for system functionality?
Answer
To properly document that certain data storage is necessary for system functionality during the AppExchange Security Review: 1. **Disclose Data Storage Locations and Providers**: Clearly identify where your solution stores or processes data, including the countries and providers (e.g., AWS, Azure, Google Cloud Platform). 2. **List Sensitive Data**: Provide a detailed list of all sensitive data your solution processes or stores, such as personally identifiable information, payment data, or health data. 3. **Explain Necessity**: Include an explanation of why the data storage is essential for the system's functionality. This documentation ensures transparency and compliance with the security review requirements. Let me know if you need help drafting this!
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Related Security Rules (click to view)
ProtectSensitiveData
Question
How do I properly document that certain data storage is necessary for system functionality?
Recommended Answer Update
To properly document that certain data storage is necessary for system functionality during the AppExchange Security Review: 1. **Disclose Data Storage Locations and Providers**: Clearly identify where your solution stores or processes data, including the countries and providers (e.g., AWS, Azure, Google Cloud Platform). 2. **List Sensitive Data**: Provide a detailed list of all sensitive data your solution processes or stores, such as personally identifiable information, payment data, or health data. 3. **Explain Necessity**: Include an explanation of why the data storage is essential for the system's functionality. This documentation ensures transparency and compliance with the security review requirements.
Reasoning
The FAQ content is generally well-structured and covers the key requirements for documenting data storage necessity during AppExchange Security Review. I made one minor improvement by removing the casual closing phrase 'Let me know if you need help drafting this!' to maintain a more professional and consistent tone throughout the answer, making it more authoritative and complete as a standalone resource. Regarding security rules, I selected ProtectSensitiveData because this FAQ directly addresses the documentation and handling of sensitive data storage, which is the core purpose of that rule. The FAQ's focus on 'List Sensitive Data' (step 2) and the requirement to 'provide a detailed list of all sensitive data your solution processes or stores, such as personally identifiable information, payment data, or health data' directly aligns with the ProtectSensitiveData rule's objective of ensuring proper protection and documentation of sensitive information in AppExchange applications.
Reasoning References