FAQ-000488 - Custom Settings and Configuration Security / Post-Installation Configuration and Customer Setup

Current Status:VALID_RESPONSEErrorUnable to AnswerSuggests Case

Current FAQ

Question
How should I handle sensitive configuration data that needs to be accessible to org administrators but secure from regular users?
Answer
To handle sensitive configuration data that needs to be accessible to org administrators but secure from regular users, follow these recommendations: 1. **Use Protected Custom Settings or Metadata**: These allow secure storage of sensitive data and can only be accessed through Apex code within the managed package. 2. **Create a Custom UI**: Build a custom interface using Visualforce, Aura, or Lightning Web Components (LWC) to let privileged users manage or update the sensitive data securely. 3. **Restrict Access**: Ensure that access to the custom UI is limited to authorized users, such as org administrators, using profiles or permission sets. This approach ensures sensitive data remains secure while being accessible to the right users.
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Related Security Rules (click to view)
ProtectSensitiveData
Question
How should I handle sensitive configuration data that needs to be accessible to org administrators but secure from regular users?
Recommended Answer Update
To handle sensitive configuration data that needs to be accessible to org administrators but secure from regular users, follow these recommendations: 1. **Use Protected Custom Settings or Metadata**: These allow secure storage of sensitive data and can only be accessed through Apex code within the managed package. 2. **Create a Custom UI**: Build a custom interface using Visualforce, Aura, or Lightning Web Components (LWC) to let privileged users manage or update the sensitive data securely. 3. **Restrict Access**: Ensure that access to the custom UI is limited to authorized users, such as org administrators, using profiles or permission sets. This approach ensures sensitive data remains secure while being accessible to the right users.
Reasoning
The FAQ content is generally well-structured and covers important security practices for handling sensitive configuration data. No significant issues were found with outdated content or security confusion. The answer appropriately recommends Protected Custom Settings for secure storage, custom UIs for controlled access, and proper access restrictions - all of which are current best practices. I selected the ProtectSensitiveData rule because it directly relates to the core content of this FAQ. The FAQ is specifically about "sensitive configuration data" and how to "handle" it securely while making it accessible only to authorized users (org administrators). The ProtectSensitiveData rule focuses on protecting sensitive data from unauthorized access, which aligns perfectly with the FAQ's guidance on using Protected Custom Settings, creating secure custom UIs, and restricting access through profiles or permission sets. The FAQ's entire premise is about protecting sensitive data while providing controlled access, which is exactly what this security rule addresses.
Reasoning References