FAQ-000372 - Code Removal and Vulnerability Persistence / Complete Code Removal

To completely remove functionality flagged in a security review: 1. **Remove Components**: Delete associated components like Visualforce pages, Apex classes, or other elements from the package. 2. **Delete Related Code and Configurations**: Remove all code that references the flagged functionality, including external API references. 3. **Check Dependencies**: Validate that no dependencies exist on the flagged functionality. 4. **Delete Unused Code**: Delete unused code entirely to avoid potential issues during re-review. 5. **Update the Package**: Make necessary updates to the package before resubmitting it for review. 6. **Seek Guidance**: If needed, consult your Partner Account Manager (PAM) or submit a case for further assistance. For external API references specifically, verify that no external callouts or dependencies remain in the package. **Important**: Simply disabling or commenting out flagged code isn't sufficient for security review—complete removal is required.

The main improvement needed was reorganizing and clarifying the content around code removal approaches. The original answer included confusing guidance about disabling/commenting out code as an alternative approach, which could mislead developers into thinking partial removal is acceptable. I consolidated this into a clearer warning that complete removal is required, moved it to the end for emphasis, and removed the redundant step about disabling/commenting since it contradicted the main message. I also streamlined the language to be more direct and actionable while preserving all the essential information about the removal process. No security rules were selected because this FAQ is about the administrative process of removing already-flagged code rather than about preventing security violations in the first place. The available security rules focus on detecting and preventing specific security issues (like XSS, SOQL injection, CRUD violations, etc.) during development, while this FAQ addresses the remediation process after security issues have already been identified during AppExchange review.